Warranty Details

This product is covered by Starling’s warranty for one year following the date of sale with proof of purchase from an authorized dealer. This warranty covers any defect in the manufacturing of this product. This warranty does not cover any damage or malfunction caused by incorrect use - such as, but not limited to, power cables or jumper cables connected backwards, excessive voltage levels, or exposure to extreme temperature or moisture levels.

The warranty covers replacement or repair, as decided by Starling. Please contact our customer service (support@starling.space) for a return authorization before sending the module. The cost of sending a module back for servicing is paid for by the customer.

This product is covered by Starling’s warranty for one year following the date of sale with proof of purchase from an authorized dealer. This warranty covers any defect in the manufacturing of this product. This warranty does not cover any damage or incorrect operation caused by mis-installation.

Prior to assembly, this kit is covered by Starling’s warranty against missing parts, including parts missing from the preassembled circuit board. Clearly misplaced parts such as tombstoned passive components are also grounds for a warranty claim. In the event of issues with the kit, please contact your dealer for reshipment or exchange.

After breaking the panel, any warranty protection is void. Starling will provide accurate information on SMT failure rate that does not pass visual inspection. We will publish troubleshooting resources based on our experiences and those shared by other DIYers on our forum.